Pleasant encounter with LTA

Just discovered following post from a local cycling forum (togoparts.com), another encouraging sign for cyclists in Singapore :-)
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"Pleasant encounter with LTA." By gingerbread. Togoparts Forum, 29 Jun 2005.

"We were cycling along Jalan Bahar towards the direction of NTU when my friend's front wheel went over a dent on the road and had a terrible fall. He was in severed pain and suffered a broken collar bone. He'll be out of action for a few weeks. My another fellow cyclist wrote to LTA shortly after the incident and surprisingly, when we passed the same route the following week, the depression was levelled up! Their reply came thereafter...

"Thank you for your feedback, we can empathise with you on your friend's accident and we sincerely wish your friend a speedy recovery.

We have visited the site and did not observe any pothole at LP 118. Instead, we noticed a very slight depressed area near LP 120 and a Fire Hydrant, which we have already levelled up.

We appreciate your feedback and we hope you will continue to use this facility to let us know how we can help to serve you better.

Once again, we thank you for your feedback.

Yours sincerely, "


I am really impressed by LTA and their efficiency. Hope you can all make use of their feedback facility and make our roads safer to ride."
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the LTA feedback link:
http://app.lta.gov.sg/home_feedback.asp